November 27, 2017 Harry West, “Servant or Svengali: Design, AI and CX” Harry West, “Servant or Svengali: Design, AI and CX” Today, we are living in the age of customer experience. The […] More
January 31, 2017 John Collins, “Paper Airplane Guy” John Collins, “Paper Airplane Guy” John Collins had been a professional in television since 1979, working as a creative director, executive […] More
October 4, 2016 Dana Cho, “Humanizing Technology” Dana Cho, “Humanizing Technology” As a partner and managing director at IDEO in Palo Alto, Dana Cho, MArch ’01, leads […] More